RETEST/REFUND POLICIES
Retest Policy
If a candidate fails a certification program and wishes to re-test he/she must retake the module(s)within 6 months of the certification program or retake the entire program. There are two retest options:
1)Â Retest at a "In-Person" Program Site:
- Candidate must contact the ICP 1 month in advance.
- Exam Day Only:Â $100.00 USD
- Full program:Â $300.00 USD
2)Â Individual Retest (in Person or through ICP Digital Learning Platform):
- Contact the ICP Office at [email protected] to schedule an “In-Person retest” with an ICP Examiner OR arrange skating skill submissions or practical teaching exam via the ICP digital learning platform.
- $75 USD fee (per section retested) or $175 USD for all sections is paid to the ICP via Paypal. An invoice for payment will be issued.
- For “In-Person” retests, the Examiner will submit the new scorecard to the ICP office.
- Website listing will take effect once the Examiner notifies the ICP office and/or the video retest is reviewed. Certificate of completion will be forthcoming.
Refund Policy
- Requests to cancel a registration for an ICP program or workshop or transfer to another ICP program or workshop site must be sent via email to the ICP office at [email protected]. All requests must be received prior to the start of the date of the course or workshop.
- Cancelation or program transfers requests made less than 1 month prior to program or workshop are charged 50% (minimum $75) of the original course or workshop fee.
- If certification program is canceled due to low enrollment, candidate is entitled to a full refund minus $75 if course was accessed or they can receive full program credit which can be applied to a future program within 2 calendar years from the original program date. Â
- Transfer or cancellation requests emailed on the first day of the course or workshop will not be honored, and no money will be refunded.
- No refunds are given for candidates who have taken a certification course in its entirety, regardless of passing outcome.Â